This process requires extremely specialized equipment, including firmware repair tools, and should never be attempted outside of a data recovery laboratory. Our engineers may also need to swap the ROM to a new printed circuit board. The data recovery process will often require the removal of damaged diodes.
PCB Failure – Seagate drives with electronic/PCB issues may not spin (the spindle does not engage when the drive is connected to a power source). In any case, we would perform a free evaluation to provide a quote before deciding on an appropriate data recovery technique. These issues can usually be fixed by turning off auto reallocation and media cache with special equipment. For example, a Seagate 7200.11 service track issue would require an entirely different fix from a 7200.12.In our experience, 7200.11 drives generally had problems with the defect lists and the translator, while drives from the 7200.12 family can get hung up on sections of the microcode. The data recovery process will vary depending on the drive family. If it is recognized, it may display an incorrect model number, serial number, or size attribute.Service track issues are fairly common in the Seagate drives that we receive. 
The spindle operates properly and will continue to spin, but the drive may not be recognized by the system BIOS (or equivalent).
Service Track Damage – Seagate drives with service track damage will spin up and will likely sound healthy. We will often need to use firmware repair equipment to complete this type of recovery. This issue is often caused by physical damage.The data recovery procedure will include replacing the heads in an ISO 5 cleanroom environment, turning off auto reallocation and media cache if applicable so that the drive can be cloned. Bad Heads – Seagate drives with bad heads will spin up and click several times, then power down. We recommend contacting a qualified Seagate data recovery company if any of these issues are present: The basic failure modes of a Seagate are listed below. 
Spindle seizures could suddenly prevent drives from operating, and our engineers perform full platter replacement procedures to recover data from these early models.Ĭall 1.800.237.4200 for a free evaluation. Seagate introduced many modern innovations in data storage technology, and while their drives are reliable overall, our knowledge of some recurring issues allows for an easier data recovery process.Įarly Seagate drives (including models introduced from the late 1990s to the mid-2000s) frequently encountered spindle issues – a problem that has been largely corrected in recent generations.
Since the late 1990s, has performed recovery procedures on tens of thousands of Seagate desktop and laptop drives. Seagate data recovery services with a no data, no charge guarantee.
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